门店经理,南京IFC [China]

 

Description & Requirements

门店经理

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æˆ'们是谁
lululemon 是一家创新型运动服饰公司，产å'è¦†ç›–ç'œä¼½ã€è·'æ¥ã€è®ç»ƒåŠå…¶ä»–运动领域ã€'æˆ'们在技术面料与功能设计方面达到了å¸'场先进水平，æ‰'é€å‡ºä¸€ç³»åˆ—变革型产å'å'Œä½'验，助力人们运动、成长、建立è'ç»'å'Œè¿½æ±'健康ã€'æˆ'们çš'成功离不开æˆ'们çš'优质产å'ã€å¯¹é—¨åº—çš'重视、对人å'˜çš'承诺、以及与所在å'个社区建立å'越çš'è'ç»'ã€'作为一家公司，æˆ'们ä¸'注于创é€ç§¯æžçš'æ'¹å˜ï¼Œä»Žè€Œåˆ›å»ºæ›´åŠå¥åº·å'Œç¹è£çš'未来ã€'这尤其包括为æˆ'们çš'人å'˜åˆ›é€ä¸€ä¸ªå…¬å¹³ã€åŒ…容å'Œæ³¨é‡æˆé•¿çš'环境ã€'
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客人ä½'验å'Œç¤¾åŒº
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与他人合作
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运营
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负责管理可控é¢'算、工时å'Œå¹´åº¦é'€å'®è®¡åˆ'ç›®æ‡

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这是一个领导职位，直接负责管理所有门店å'˜å·¥ï¼ˆå¯ä»¥å°†ä¸€äº›ç®¡ç†å·¥ä½œå§'派给他人）

能力ç´è´¨è¦æ±'

• 包容å'Œå¤šå…ƒï¼šåˆ›é€/培养包容çš'环境，重视/赞美差å¼'
• 诚信/诚实：行事要诚实、公æ£å'Œåˆä¹Žé'å¾·
• 领导力：渴望ä¸'有能力去领导、影å'å'Œå¯å'他人；在工作ä¸æ¿€åŠ±ã€å'展、赋能其他人å'˜ï¼Œä¸ºä»–们提供指导
• 决ç–制定：运ç'¨é€»è¾'å'ŒæŽ¨ç†æ¥è¯'估替代方案，做出有效å'ŒåŠæ—¶çš'决ç–
• é€'åº'性/敏捷性：能够容忍不确定性å'Œæ¨¡ç³Šæ€§ï¼Œèƒ½å¤Ÿåœ¨å¿«èŠ'奏çš'环境ä¸æ¹æ®éœ€è¦è°ƒæ•´ä¼˜å…ˆäº‹é¡¹
• 团队建设：建立并å'展优秀çš'团队，以实现杰出çš'成就；é¼'励团队成å'˜ç§¯æžåšè´¡çŒ®å'Œè¡¨è¾¾ä¸åŒçš'è§'ç'¹
• 战略思维：制定å¥'合公司æ'¿æ™¯å'Œä»·å€¼è§'çš'战略，以实现目æ‡/æ'¿æ™¯/使å'½ï¼›ä»Žå¤§å±€è€ƒè™'决ç–çš'å½±å'
• 韧性：坚持不懈；从挫折ä¸è¿…速恢复
• 变更管理领导力：能够领导他人顺利度过充满变动å'Œä¸ç¡®å®šæ€§çš'时期
• 商业敏é'åº¦ï¼šèƒ½å¤Ÿå¿«é€Ÿäº†è§£å'Œå¤'理业务信息（例å¦'盈亏报表、é¢'ç®—å'Œé'€å'®é¢'测、零å'®ç–ç•¥å'Œæ–¹æ³•ï¼‰

职位要æ±'

èµ'æ¼æ‡å‡†

• 在指定门店所属çš'司法管辖区内有合法çš'工作权利，或者æ'¿æ'åœ¨å¿…要时到国外工作（前提是工作许可证/ç¾è¯ç'±å…¬å¸ä»£ä¸ºåŠžç†ï¼‰ã€'

可工作时间

• æ'¿æ'æ¹æ®ä¸šåŠ¡éœ€è¦çµæ´»ã€åˆç†åœ°å®‰æŽ'工作时间ã€'

其他æ'æ'¿è¦æ±'

• æ'¿æ'å'与团队合作，也能独立或独自完成工作
• æ'¿æ'åœ¨ä¸Šçæ—¶é—´åœ¨é—¨åº—内四å¤'查看，以便为客人提供帮助并完成工作

相关经验

• 三年人å'˜ç®¡ç†ç»éªŒ

职位åŠåˆ†è¦æ±'（非必需要æ±'）

• æ•™è'²èƒŒæ™¯ï¼šå¤§ä¸'或以上å¦åŽ†ã€'
• 经验：3 年零å'®æˆ–é'€å'®ç®¡ç†ç»éªŒã€'
• è¯è¨€ï¼šè‹±è¯å£è¯æµåˆ©

经理会è'系成功进入面试环èŠ'çš'åº'聘者ã€'请注æ'ï¼Œå¦'æžœåº'聘者或å'˜å·¥è®¤ä¸ºè‡ªå·±éœ€è¦åˆç†çš'便利安æŽ'来履行职位çš'基本职责，可在æˆ'们安æŽ'面试时与经理讨论这个问题ã€'

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Beyond The Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Job Summary

Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.

Core Responsibilities of the Job

Leadership and People Management
Establish a vision for the store, based on key metrics and initiatives, and ensure all team members are connected and informed. Create and foster a respectful and inclusive team environment and culture with various experiences, backgrounds, and skillsets by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests. Manage the store's hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities. Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance. Create performance documentation to support growth reinforce the career and personal growth of your team. Plan and prepare team member schedule according to labour requirements, availability, and budget considerations. Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.

Guest Experience and Community
Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs. Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Address emergent issues, including guest escalations and emergency requests. Establish and maintain local relationships with ambassadors, sweat leaders, and other external partners by identifying, selecting, training, and facilitating relationship building with guests and team and seeking to engage with diverse community resources and programs.

Working with Others
Establish supportive and productive relationships with all team members in-store and within region. Collaborate with in-store team members to ensure optimal guest experience that values guests' time and support store operations. Collaborate across stores or regions (e.g., regional and area calls with store service center [SSC] partners, with Regional Managers) on topics such as product feedback, community, and conversion.

Operations
Plan and execute high-level quarterly and annual planning for store with respect to strategy, budget, and labor (including recruiting and training/development). Manage whole store profit and loss (P&L) in accordance with goals (sales, budget, etc.). Manage floor plan and make decisions to drive efficiency and effectiveness of floor operations. Understand and adhere to people safety policies, perfprm work in accordance with applicable policies, procedures, and laws or regulations and procedures to maintain a safe work environment.

Budget Responsibility:
Accountable for controllable budget labor hours annual sales plan target

People Management:
Leadership role directly responsible for all store employees (may delegate some aspects of management)

What We Look For

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner
• Leadership: Is able and desires to lead, influence, and inspire others motivates, empowers, develops, and directs people as they work
• Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
• Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment
• Team Building: Creates and develops teams that maximize accomplishments encourages unique contributions and different perspectives
• Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission considers the 'big picture' implications of decisions
• Resilience: Remains persistent recovers quickly from setbacks
• Change Management Leadership: Leads others through all phases of change processes and uncertainty
• Business Acumen: Be able to quickly understand and address business information (e.g., profit and loss statements, budgets and sales forecasts, retail strategy and approaches)

Job Requirements

Eligibility

• Legally eligible to work in the jurisdiction of the store which you are assigned to, or willing to work abroad if necessary (provided that work permit/visa will be sponsored by the Company).

Availability

• Willing to work a flexible and reasonable schedule according to the needs of the business.

Other Willingness Requirements

• Willing to work as part of a team and also complete work independently or alone
• Willing to move through a store for most of a shift to help guests and accomplish work

Experience

• 3 years people management experience

Job Assets (i.e., nice to have not required)

• Education: College diploma, equivalent, or above.
• Experience: 3 years retail or sales specific management experience.
• Language: Proficient in speaking English

Applicants successful in progressing to an interview will be contacted by a Manager. Please note any applicant or employee who believes they need reasonable accessibility support to perform the essential duties of the job is welcome to discuss this with the Manager when arranging the interview.

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